Privacy Policy

Consent

Participation is voluntary. Your responses are used to support your wellbeing and do not replace professional care. Data is kept anonymous for counselor views unless you request support, approve identity reveal, or a documented emergency override is required for safety.

Students can give consent, withdraw it later, and see the policy before responding to reveal requests.

Data usage

• Check-ins and questionnaires are used for supportive summaries, dashboards, and counselor monitoring.
• Academic calendar periods adjust support wording and recommendations.
• Flask ML predictions are stored alongside Laravel fallback output for non-clinical support messaging.
• Audit logs record key privacy, consent, reveal, and safety actions.

Identity reveal rules

Identity remains hidden unless the student accepts a reveal request or a documented emergency override is approved under the published privacy policy.

• Counselors can request identity reveal when concerned and must give a reason.
• Students can accept or decline reveal requests inside the dashboard.
• Accepted requests allow counselors to view identity-linked summaries, patterns, and questionnaire history.

Emergency override

Emergency override is limited to credible safety concerns, requires a written reason, and is written to the audit log.

• Override is limited to documented high-risk alerts or urgent help requests.
• The system records who overrode anonymity, when, and why.
• Override is a safety measure, not a routine counselor shortcut.